SMS Terms & Conditions

Program Overview

Western Omelette Restaurant (“Western Omelette,” “we,” “us”) offers an SMS notification program for our employees. By providing your mobile phone number and consenting to receive text messages, you agree to these Terms & Conditions.

What Messages You Will Receive

As a participant in our SMS program, you may receive text messages related to:

• Work schedule postings and updates
• Shift reminders (e.g., the day before a scheduled shift)
• Shift-swap requests and notifications
• Star Award reminders and team recognition alerts
• Important workplace announcements

Message Frequency

Message frequency varies based on your schedule and workplace activity. You can typically expect a few messages per week. During busy scheduling periods, frequency may temporarily increase.

Message & Data Rates

Standard message and data rates may apply. Please check with your mobile carrier for details about your messaging plan. Western Omelette is not responsible for any charges from your carrier.

How to Opt Out

You can stop receiving text messages at any time by replying STOP to any message you receive from us. You will receive a one-time confirmation that you have been unsubscribed. No additional messages will be sent unless you re-enroll.

How to Get Help

If you need assistance, reply HELP to any message. You can also speak with management directly or email [email protected].

Consent

Consent is collected through an active opt-in in the Western Omelette employee portal. After logging in to view your schedule, you enter your mobile number and check a box (unchecked by default) that reads: “I agree to receive recurring automated text messages from Western Omelette Restaurant about my work schedule at the mobile number I provided. Msg & data rates may apply. Message frequency varies. Reply STOP to opt out or HELP for help.” No text messages are sent unless you complete this opt-in. Consent is not a condition of employment, and you may opt out at any time by replying STOP or turning off text alerts in the portal.

Privacy

Your phone number and personal information are protected under our SMS Privacy Policy. We do not sell, rent, or share your mobile number with third parties for marketing purposes.

Supported Carriers

Our SMS program is supported on all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.