SMS Privacy Policy

What This Policy Covers

This privacy policy explains how Western Omelette Restaurant (“we,” “us,” “our”) collects, uses, and protects information in connection with our employee SMS notification program.

Information We Collect

We collect your mobile phone number when you provide it to management during your hiring and onboarding process. This number is used solely to send you work-related text messages.

How We Use Your Information

Your mobile number is used exclusively to send you:

• Work schedule postings and updates
• Shift reminders
• Shift-swap notifications and alerts
• Star Award reminders

No Sharing of Mobile Numbers

We will never sell, rent, or share your mobile phone number with any third parties for their marketing or promotional purposes. Your number is shared only with our SMS service provider (Twilio) solely for the purpose of delivering these work-related messages.

Message Frequency

Message frequency varies. You can typically expect a few messages per week, depending on schedule changes, shift swaps, and reminders.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. Western Omelette is not responsible for any fees charged by your carrier.

Opting Out

You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further texts will be sent.

Getting Help

Reply HELP to any message for assistance, or contact management directly.

Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated effective date.